Privacy Policy
Information We Collect
We may collect the following types of information when you interact with us:
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Personal Information: Name, email address, phone number, service address, and other details you provide when scheduling repairs or requesting service.
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Payment Information: If applicable, billing details necessary to process transactions.
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Technical Information: IP address, browser type, device information, and usage data when visiting our website.
How We Use Your Information
We use the information we collect to:
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Provide and improve our air conditioning and appliance repair services.
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Schedule appointments and communicate with you regarding services.
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Process payments and send receipts or invoices.
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Respond to inquiries, feedback, or customer support requests.
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Send occasional updates, promotions, or service reminders (if you opt-in).
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Comply with legal obligations and protect against fraudulent activities.
Sharing Your Information
We do not sell or rent your personal information. We may share your information in limited circumstances:
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Service Providers: With trusted third-party vendors who assist in operations (e.g., payment processors, scheduling tools).
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Legal Requirements: When required by law, regulation, or legal process.
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Business Transfers: In connection with a merger, sale, or transfer of assets.
Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings, though some features may not function properly.
Your Privacy Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications.
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Restrict or object to certain data processing activities.
To exercise these rights, please contact us at 818-570-1933.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Al’s Air Conditioning & Appliance Repair
5807 Alcove Ave, Valley Village, CA 91607, United States
Phone: 818-570-193